Fixing the Genshin Impact Download Restarted Issue: A Guide for Frustrated Players
Genshin Impact Download Restarted: How to Fix It and Optimize Your Download Speed
Genshin Impact is a free-to-play open-world action RPG that has taken the gaming world by storm. The game features an anime-style art and a fantasy world with various enemies, dungeons, puzzles, and secrets. The game also has a gacha system, which means you can obtain new characters and items by spending a currency or real money on random draws.
However, as amazing as the game is, it also comes with some download issues that can frustrate many players. One of the most common problems is the download restarted issue, where the game download resets to zero after reaching a certain percentage or completing. This can waste your time, data, and patience.
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Fortunately, there are some solutions that can help you fix this issue and optimize your download speed and performance. In this article, we will show you how to do that in simple steps.
How to Fix the Download Restarted Issue
If you are having trouble downloading Genshin Impact, you can try the following solutions:
Pause and Resume the Download via the Launcher
This is a simple trick that can sometimes improve your download speed and prevent it from restarting. All you have to do is pause the download via the launcher and resume it after a few seconds. You won't lose any progress, but you might see a significant increase in your speed. You can repeat this process several times until you get a satisfactory result.
Exit and Restart the Launcher
Another easy fix is to exit the launcher entirely and restart it. Again, you won't lose any download progress, but there's a good chance you'll see slightly improved speeds. If you don't, keep trying to exit and restart the launcher a few more times. It seems completely random: Sometimes the download would be much worse, other times it'd pick up speed.
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Manually Download the Game Files
If none of the above methods work for you, you can also try to manually download the game files from an external source. This might take longer than using the launcher, but it can ensure that your download won't restart or get corrupted. To do this, you need to follow these steps:
Download the game zip file from here.
Download the launcher from here.
Download one of these audio packs depending on your language preference: China, English, Japan, or Korea.
Open the launcher and click on Install Now.
Once the installation is done, run the launcher by clicking on Run Now.
Navigate to C:\Program Files\Genshin Impact\Genshin Impact Game directory.
Delete all the files that end with zip_temp.
Copy and paste both game zip files into this directory.
Extract both zip files using Winrar or 7zip.
Create a new text file and paste this content: [General] channel=1 cps=mihoyo game_version=2.6.0 sdk_version= sub_channel=0
Save the file with the name config.ini and place it in the same directory.
Run the launcher again and click on Update.
Once the update is done, copy and paste the audio pack zip file into the same directory.
Extract the audio pack zip file using Winrar or 7zip.
Run the launcher again and click on Launch.
Congratulations, you have successfully downloaded Genshin Impact manually. Enjoy the game!
How to Optimize Your Download Speed and Performance
Besides fixing the download restarted issue, you might also want to optimize your download speed and performance to get the best gaming experience. Here are some tips that can help you do that:
Choose the Right Platform and Device
Genshin Impact is available on multiple platforms, including PC, PS4, PS5, iOS, Android, and Nintendo Switch. However, not all platforms and devices are equal when it comes to downloading and running the game. For example, PC users can enjoy faster download speeds and higher graphics settings than mobile users. PS4 and PS5 users can also benefit from better performance and stability than Switch users. Therefore, you should choose the platform and device that suits your preferences and capabilities.
Clear Cache and Data of the App
If you are playing Genshin Impact on a mobile device, you might want to clear the cache and data of the app from time to time. This can free up some storage space and improve your download speed and performance. To do this, you need to follow these steps:
Go to Settings > Apps > Genshin Impact.
Tap on Storage > Clear Cache > Clear Data.
Confirm your action and restart your device.
Note that clearing data will delete your game settings and preferences, so you might need to adjust them again after launching the game.
Check the Server Status and Maintenance Schedule
Genshin Impact has different servers for different regions, such as America, Europe, Asia, and TW/HK/MO. Sometimes, these servers might undergo maintenance or experience issues that can affect your download speed and performance. Therefore, you should check the server status and maintenance schedule before downloading or updating the game. You can do this by visiting this website or following the official Twitter account of Genshin Impact.
Turn Off Antivirus, Firewall or Windows Defender
If you are playing Genshin Impact on a PC, you might want to turn off any antivirus, firewall or Windows defender programs that might interfere with your download speed and performance. These programs might block or slow down your connection to the game servers or cause compatibility issues with the game files. To turn them off, you need to follow these steps:
Go to Control Panel > System and Security > Windows Defender Firewall.
Click on Turn Windows Defender Firewall on or off.
Select Turn off Windows Defender Firewall for both private and public network settings.
Click on OK and restart your PC.
To turn off your antivirus program, you need to find its icon in the system tray, right-click on it, and select Disable or Exit. To turn it back on, you need to repeat the same steps but select Enable or Open instead.
Genshin Impact is a fantastic game that deserves your attention and time. However, downloading it can be a hassle if you encounter issues like the download restarted issue. Luckily, there are ways to fix this issue and optimize your download speed and performance. We hope this article has helped you with that. If you have any questions or feedback, please feel free to leave a comment below. Happy gaming!
What are the minimum and recommended system requirements for Genshin Impact?
The minimum and recommended system requirements for Genshin Impact are as follows:
OSWindows 7 SP1 64-bit / iOS 9.0 / Android 7.0Windows 10 64-bit / iOS 10.0 / Android 8.1
CPUIntel Core i5 / Qualcomm Snapdragon 845 / Kirin 810Intel Core i7 / Qualcomm Snapdragon 865 / Kirin 990
RAM8 GB16 GB
GPUNvidia GeForce GT 1030 / Adreno 640 / Mali-G76Nvidia GeForce GTX 1060 / Adreno 650 / Mali-G77
Storage30 GB50 GB
InternetBroadband connectionBroadband connection
How to download Genshin Impact on different platforms?
To download Genshin Impact on different platforms, you need to follow these steps:
For PC, go to the official website and click on Windows to download the launcher. Then, run the launcher and install the game.
For PS4 and PS5, go to the PlayStation Store and search for Genshin Impact. Then, add the game to your library and download it.
For iOS, go to the App Store and search for Genshin Impact. Then, tap on Get and install the game.
For Android, go to the Google Play Store and search for Genshin Impact. Then, tap on Install and download the game.
For Nintendo Switch, the game is not yet released, but it is expected to launch in 2023. You can check this website for updates.
How to update Genshin Impact to the latest version?
To update Genshin Impact to the latest version, you need to follow these steps:
For PC, run the launcher and click on Update. The launcher will automatically download and install the latest version of the game.
For PS4 and PS5, go to the game icon on your home screen and press the Options button. Then, select Check for Update and follow the instructions.
For iOS and Android, go to the App Store or Google Play Store and check if there is an update available for Genshin Impact. If there is, tap on Update and download the latest version of the game.
For Nintendo Switch, the game is not yet released, but when it is, you can update it by going to the game icon on your home screen and pressing the + button. Then, select Software Update and follow the instructions.
How to contact Genshin Impact customer support?
If you have any issues or questions regarding Genshin Impact, you can contact Genshin Impact customer support by following these steps:
In-game, go to Paimon Menu > Feedback > Submit Feedback. Then, fill out the form with your details and issue. You can also attach screenshots or videos if needed.
Via email, send your message to firstname.lastname@example.org with your UID (user ID), server, device model, OS version, and issue description. You can also attach screenshots or videos if needed.
Via website, go to this link and log in with your account. Then, click on Submit a Ticket and fill out the form with your details and issue. You can also attach screenshots or videos if needed.
How to get more Primogems and characters in Genshin Impact?
Primogems are the premium currency in Genshin Impact that can be used to buy Wishes, which are random draws that can give you new characters and items. To get more Primogems and characters in Genshin Impact, you can do the following:
Complete quests, events, achievements, commissions, domains, bosses, and exploration activities. These will reward you with Primogems or other items that can be exchanged for Primogems.
Spend real money on Genesis Crystals or Bundles. These can be converted into Primogems or give you bonus Primogems or Wishes.
Use promo codes or redeem codes that are given out by the developers or official sources. These can give you free Primogems or Wishes.
Save up your Primogems and Wishes for limited-time banners that feature specific characters or items that you want. These banners have higher chances of giving you what you want than the standard banner.
Avoid spending your Primogems or Wishes on low-quality characters or items that you don't need. These will only waste your resources and inventory space.